Privacy Policy

What Data We Get?

We collect data from you directly (information you enter yourself) and some data automatically (information about your device and interactions with our Services).

Data You Provide to Us — when you create an account and use our Services, we collect data you provide directly. This includes:

Category of Personal Data	Description
Account Data	Email address, password, account settings. To become a recruited instructor, we may also collect name and information like government ID or a verification photo.
Profile Data	Optional information like a photo, biography, or country, which will be publicly viewable by others.
Shared Content	Content you share publicly, such as posting reviews, asking or answering questions, or uploading other work. This may be publicly viewable by others.
Learning Data	Data related to your consumption of packages, and purchases. Since our packages are comprehensive and include all necessary details, this data helps track your progress.
Learner Payment Data	Your name, billing address, and hash code to process your order. We do not collect or store sensitive cardholder data.
Instructor Recruitment Data	If you are a potential instructor, we collect payment account information (like email, address) and may work with third parties to collect legally required tax information. We do not collect or store sensitive bank account information.
Communications and Support	Your contact information, messages, and other data when you contact us for support.

Data We Collect through Automated Means — when you access the Services (including browsing our engineering news and open-source book sections), we collect data through automated means like server log files and tracking technologies. This includes:

• System Data: technical data about your computer or device, like your IP address, operating system, and browser.
• Usage Data: statistics about your interactions with the Services, including content accessed and time spent.
• Approximate Geographic Data: an approximate location (country, city) calculated from your IP address.

What We Use Your Data For?

We use your data to provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, and analyze how people use our Services.

We use the collected data to:

• Provide and administer the Services, including displaying customized content and facilitating communication with other users.
• Process payments to recruited instructors and other third parties.
• Communicate with you about your account, respond to questions, and send administrative messages.
• Send you information about new services, features, and promotions (which you can opt out of).
• Market products, services, surveys, and promotions.
• Improve our Services and develop new products and features (e.g., better tools for accessing offline trainings and comprehensive guides).

Who We Share Your Data With?

We share your data with third parties under the following circumstances:

• With Your Recruited Instructors/Experts: we share data we have about you (excluding your email address) with the expert for the package you purchase, so they can improve their content.
• With Other Users and Recruited Instructors/Experts: your shared content and profile data may be publicly viewable.
• With Service Providers, Contractors, and Agents: we share data with third-party companies who perform services like payment processing, data analysis, marketing, and customer support.
• For Advertising: we may use and share certain data with third-party advertisers and networks to show you relevant ads. You can opt out of behavioral advertising.
• For Security and Legal Compliance: we may disclose your data to third parties if we have a good faith belief that disclosure is necessary as part of a legal inquiry, to enforce our agreements, or to detect or prevent fraud.

Your Choices About the Use of Your Data

You have choices about the data we collect and how we use it.

• Promotional Emails: you can opt out of promotional communications by using the unsubscribe link in the email or changing your account settings.
• Cookies: you can set your web browser to limit or refuse cookies. However, this may cause some features to break or become unavailable.
• Deleting Your Data: you can terminate your account to delete your data. However, some data may remain visible (like comments on content) or be retained by us for legitimate purposes like legal obligations or dispute resolution.
• Contact Us: if you have any questions regarding your data, our use of it, or your rights, please contact instructor@teach-demy.com if you are an instructor. All other users are kindly requested to direct their enquiries to support@teach-demy.com.